The Projects team at Cherryleaf has just finalised a second free guide. This one is for documentation managers and technical authors – it’s a guide for aligning documentation with your business objectives. This will be sent out as series of emails (one email per week). Each week, we’ll look at aligning documentation with the objectives of the… Read more »
The Projects team at Cherryleaf has just finalised a free guide for Project Managers on planning documentation projects. This will be sent out as series of emails over a number of days. Use the form below if you’d like to receive this guide: Name Company Country Email
Having your online Help published on the Web could do wonders to your business. Here are five business benefits: 1. Marketing SEO benefits The search engines love the type of information-rich content that online Help contains (more information), because the content is valuable and other Web sites link to it. The result is these pages… Read more »
We’ve added a simple online calculator to the Cherryleaf Web site for calculating the potential savings in support costs derived from having online Help. See our Support call cost reduction calculator page. We’re also developing a more comprehensive spreadsheet to help you measure the value of documentation. Contact us if you would like a copy.
Below are highlights from a video interview we carried out with Stephen Harvard Davis of Assimilating Talent on the subject of managing people in documentation projects. We discussed managing international teams, amongst other things. Part 1: Part 2: