One of the most recent developments in web page design has been the introduction of “long form” web pages. Will we also see the long form approach used in Help, or perhaps start to influence the way some Help pages are designed?
Tag: Technical Communication
Changing times in technical communication 2 – Workflow
We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In this post, I’ll look at how we’re starting to see the workflow for creating User Assistance beginning to change. We found many documentation teams overstretched and starting to be asked how… Read more »
Are your user manuals (and any other content) ready for Google Glass?
Google Glass, a wearable computer with a screen above the right eye, goes on sale in 2014. Glass is almost certainly going to be used to support maintenance and repair calls, providing technicians (and other types of user) with the ability to access manuals and discuss situations with remote colleagues. So are your user manuals,… Read more »
Are page layout online documents evil?
Editor’s Note: This post has been written by Dr. Tony Self of HyperWrite. Tony will delivering DITA training during October at Cherryleaf’s training centre in London. UX Magazine recently published an article called How Deceptive Is Your Persuasive Design, by Chris Nodder. The article hasn’t got a lot to do with UX (user experience) design, although Nodder’s book, Evil… Read more »
What can Star Trek tell us about the future of technical communication?
It’s amazing how much of the future technology in Star Trek has already become reality. The computer tablets used by the crew in Star Trek Next Generation seemed almost fanciful when we first saw the show, but, by next year, it’s predicted the majority of US households will own a tablet. So what other technologies… Read more »