We’ve added “Estimating time budget for software documentation projects – An e-learning training course” to our Web site today. It’s an online training presentation that looks at methods for accurately estimating the development days and associated costs for software documentation projects. The material is based on research principles and experience of what works. It provides… Read more »
Cherryleaf Blog
BusinessWise – words of wisdom for small businesses with big ambitions
We’re a contributor to BusinessWise- Words of Wisdom for Small Businesses with Big Ambitions. The book will appear on Amazon in a few days, and will ship from 23rd April onwards. This book has been developed in conjunction with Mindy Gibbins-Klein, whose has a self paced, home study writing course on DVD for people who… Read more »
The expense of failed knowledge transfer
Microsoft’s Rod Caron has posted an interesting article on building online communities “to facilitate Knowledge Transfer”. It includes the great quotes: “shipping the knowledge is just as important as shipping the product”, “a product without knowledge is support waiting to happen” and “It’s very much a case of ‘pay now, or pay more later’ when… Read more »
Live STC Web Seminar on 11th April
Dr. Sivasailam Thiagarajan will be presenting “Increasing Interactivity in Webinars” at the STC’s next live web seminar on 11th April, 2007, 1:00 pm (EST). It costs $50.00 for STC/SIG members and $65.00 for non-STC members. The announcement states, “Everyone agrees that an interactive teaching environment is important — and most expensive tools all too often… Read more »
Web 2.0 features in upcoming MadCap Flare products
MadCap Software has announced more details on its upcoming “MadCap Feedback Server”. In addition to feedback reports on how your readers are using your Help, it includes some of the Web 2.0 features we have been promoting. These include: – Web 2.0 community capabilities, allowing readers to add their own comments to existing documentation– The… Read more »