Help us develop a technical copywriting course

We’ve put together a draft outline for a potential training course on technical copywriting, and we’re looking for feedback. Have we missed anything? If you’d like to give us feedback on the course outline, contact us. We’ll send you a link to a Google document containing the course outline. You can add your comments to… Read more »

Free mini online training course – Planning policies and procedures documentation

We’ve been developing some free mini online training courses. These are currently in a “preview” state, as we’re still working on the documentation to go with the videos. The videos are complete, and ready to view. One of the online courses looks at policies and procedures: Planning Policies and Procedures Documentation (Preview) This free course looks… Read more »

Spaces available on our writing policies and procedures writing course in June

We have a few spaces available on our writing policies and procedures writing course in June. Discover how to create clear and effective policies and procedures Many people responsible for writing policies and procedures feel they’re not working in the best way. The reason for this is often because they’ve had no formal training in how… Read more »

The risks with Technical Author certification

As part of the attempt to make technical writing similar to other professions, there have been a number of moves by different technical communication societies to introduce certification. This can be a good thing, but there are some dangers with it as well. Certification usually involves some training and a test. Students can be accredited… Read more »