Here is some news on the first talk in our ‘Trends in Technical Documentation’ series. We now have two speakers: Adrian Warman of IBM UK’s User Technologies team and Ellis Pratt of Cherryleaf. What will be the future for Technical Communicators if everything ‘just works’? As part of this exploration, we will consider current technology trends… Read more »
Category: trends
The Trends in Technical Documentation Talks – strategy seminars and debates
Inspired by Dr Aleks Krotoski’s Connections talks at the Royal Institution, Cherryleaf will be curating and hosting The Trends in Technical Documentation Talks during 2012. At these sessions, there’ll be a presentation from a respected member of the Technical Communication profession, plus the opportunity to network with your peers. Each talk will be hosted by Cherryleaf… Read more »
Technical writing in the Cloud
One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). Examples of cloud-based computing include Google’s GMail: Instead of an application being installed locally on a user’s computer, it runs on a remote server, accessed via the user’s Web browser. So is technical… Read more »
Workflowy Help by email
Workflowy is a one-list-to-rule-them-all organization tool that takes an unusual approach to providing User Assistance. Like with many other Web applications, the site contains a “how-to” video and a list of keyboard shortcuts. However, it also sends users an email that’s essentially the information you’d expect to find in a user guide or online Help file:… Read more »
New – Affective Assistance and marketing writing services
Cherryleaf’s announced a new service today – Affective Assistance and marketing writing services . With technology becoming part of everyday life, sometimes the traditional approach to writing user documentation just doesn’t meet users’ needs. It can be the case that the formal and succinct approach to writing User Assistance isn’t right for users of your product… Read more »