Survey results: Which future trends interest a typical Technical Author?

Thank you to everyone who responded to our survey into trends in technical communication. Below are some graphs illustrating the responses to some of the questions we posed. Which topics do Technical Authors want to know more about? How important is it for you to be aware of the future trends in user assistance and… Read more »

How important is video to Technical Authors?

Internet Psychologist Graham Jones addressed this question in his most recent weekly email. He said: Video is everywhere online. Indeed, YouTube is now the second biggest search engine, according to recent figures. When people can’t find what they want on Google, they turn instead to YouTube to find an answer, before they head off to… Read more »