Should we offer a workshop on documentation as a emotional experience for users?

We’re presenting on documentation as a emotional experience for users at the TCUK conference later this month, and we’re considering whether we should develop this 40 minute presentation into a workshop. Technical documentation written today really doesn’t take into account the different states of emotion users can have, and this can lead to users bypassing… Read more »

“Delivering documentation in a downturn” webinar recording is now available

A re-recording of our webinar “Delivering documentation in a downturn” is now available to purchase for a nominal fee via our online shop. This 30 minute presentation is for people who must manage documentation projects with limitations on their budget and personnel. Among the things it covers are: How the recent economic downturn and signs of recovery… Read more »

Your online grammar reference guide

We’ve added a link on our Web site that will take you to the online grammar reference guide offered by Grammar to Go. Built for business, Grammar to Go is your personal grammar specialist, ready to answer your questions wherever and whenever they arise. It is very popular with professionals who spend their valuable time correcting… Read more »