Technical Authors and the reverse classroom movement

It’s “back to school” time, and, in the UK, it’s a time when the way schools teach and test students is being debated to a great extent. The “reverse classroom” or “flip teaching” is a new approach that is being promoted as a way to teach in this Web-savvy, “always on” age. According to Wikipedia, the… Read more »

Is “document late” a good idea?

One of the strategies in the Agile methodology is to create documentation as late as possible. Is this actually a good idea? According to Scott Ambler: A common agile practice is to defer the creation of all deliverable documentation as late as possible, creating them just before you need to actually deliver them…Fundamentally, this strategy… Read more »

Creating personalised Help content in customisable software

Since we began Cherryleaf, we have presented and blogged on future trends in technical communication. Sometimes our predictions have come true, and other times they have not (yet!). At the tekom conference, back in 2003, I made a prediction that Technical Authors would be creating Help systems where the Help was personalised to the user’s… Read more »

Brighton office relocation

From today, our Brighton office is relocating to larger premises near the Brighton Marina. We’re taking the opportunity to fit it out with the latest equipment at the same time. Telephone and internet connection to this office may be intermittent until Friday, so do bear with us.