Cherryleaf interview in PC Pro Magazine

Cherryleaf’s Ginny Critcher has been interviewed by PC Pro Magazine about the role of the Technical Author today. Ginny has extensive project management skills and has considerable experience using the main technical authoring tools. She is fluent in Spanish, has an MSc (in Information Systems), a BA (in Spanish Studies) and an RSA TEFL (teaching English… Read more »

The federated Help authoring system

The federated database is a term that has been growing in popularity in recent months. According to Wikipedia: Through data abstraction, federated database systems can provide a uniform user interface, enabling users and clients to store and retrieve data in multiple noncontiguous databases Could a similar approach be used in the field of technical authoring… Read more »

The DITA XML authoring barrier for non-Technical Authors

One of the challenges for organisations moving to a new content management system for their user documentation is selecting an authoring tool that is: powerful enough, and can be used by non-Technical Authors as well as the professional Technical Authors. Many organisations want staff, such as developers, to be able to add content to the… Read more »

Upcoming Cherryleaf events during September and October 2012

Here are some upcoming Cherryleaf events during September and October 2012. Our Q4 Trends in Technical Documentation talk The Lean User Manual: Using Lean principles in Technical Publications 20th September 2012, 09.30-12.30 Free Dr Tony Self’s DITA training courses in London Publishing with the DITA Open Toolkit 8 October 2012 DITA authoring best practices 9… Read more »

How the new Kindles might affect the role of the Technical Author

Here are some initial thoughts on how the new Kindles from Amazon might affect the role of the Technical Author. Yet more diversity in reading platforms Technical Authors know this already – their content needs to work on lots of platforms and across different mediums. It’s more evidence that the layout must not be baked… Read more »