The quotation in the title is from Roger Hart’s presentation at last week’s TCUK14 conference. Roger is a product marketing manager who spent a few years as a Technical Author. In his presentation, Collateral damage: do marketing and tech comms have to fight when users get informed?, he explained some of the most powerful marketing content today is… Read more »
Category: conferences
Microsoft moves away from “robot speak” in its user documentation
One of the highlights from the Technical Communications UK 2014 conference was the keynote presentation from Microsoft’s Doug Kim. Doug is Senior Managing Editor for Office.com, and leads guidelines and best practices for Voice in Office. By Voice, he means the tone of voice and style of English used in the User Interface and user documentation…. Read more »
Our process for creating elearning videos
I will be talking at the Technical Communications UK 2014 conference (TCUK14) next month about creating videos for technical communication and elearning videos. It covers how to embed video in a course. The delegates see, in each recorded module, a video of the trainer on the right of the screen, with the slides, application walkthroughs… Read more »
MadWorld 2014 conference review
Once again, I enjoyed immensely Madcap Software’s MadWorld conference in San Diego. This was Madcap’s second annual conference, building on the success of MadWorld 2013.
Destination San Diego
Ellis will be in San Diego next week, speaking at Madcap Software’s MadWorld 2014 conference. If you’re going to the conference, be sure to say hello. Madcap makes a big thing about the conference cookies, so any questions in Ellis’ conference sessions will be rewarded with biscuits or British sweets. You can follow the conference… Read more »