Anniversary discount for Cherryleaf’s Technical Author basic/induction online training course

It’s not Black Friday, but perhaps we can call it Grey Tuesday. As part of Cherryleaf’s 10th anniversary celebrations, we’ve created five 25% discount coupons for our popular Technical Author basic/induction online training course. The first five customers to use coupon code 09E2C3D43D when ordering the online course, will receive the 25% discount. Note: This offer is… Read more »

Cherryleaf featured in Data Quality Pro Journal – improving Healthcare data quality through policy and procedure management

In Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan, “One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere… Read more »

When Mercedes made emotional owner’s handbooks

In this week’s Autocar magazine, Chris Goodwin bemoans the fact that Daimler AG has taken the romance out of its owner’s handbooks. He refers to the handbooks for Mercedes cars built in the 1980s, and how they congratulated the owner on their wise decision to purchase an expensive, high quality car:

Nine myths about technical writing

“We can design away the need for a user manual and online Help” The idea of a product that totally is intuitive to use, the product that sells itself, sounds terribly attractive. Often these are called commodities, and consumers tend to go for the cheapest one, or the one with the best brand image. There… Read more »