How old are your readers?

In his newsletter last week, internet psychologist Graham Jones  mentioned research that had looked into what makes some web content more shareable than others. The researchers had analysed articles on Medium, and found there were several key factors. One was the length of the content – around 1,800 words ( approximately 7 minutes reading time). Another was… Read more »

March dates: Advanced technical writing and new trends in technical communication training course

Discover the advanced new writing styles emerging in technical communication by attending Cherryleaf’s popular training course. Don’t get left behind: past clients include technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger, Tekla and Visa International. The next public classroom course will be held on Wednesday 29th March 2017 at our training… Read more »

How common knowledge disappears – customer questions & answers for a turntable

The Q and A on this Amazon page selling a turntable is classic. https://t.co/sL5jMdZx60 pic.twitter.com/1rbuQJjL16 — Lee LeFever (@leelefever) October 30, 2016 In the olden days, every family had a record player (also known as a “turntable”), and pretty much everyone knew how to use it. However, if you look at the Customer Questions & Answers… Read more »

New classroom-based API documentation training course

Last month, we were asked  by a client to deliver our API documentation course to their team as a classroom course. Following on from that, we are now able to offer this one-day course to other companies, in this manner. The course currently varies from our online API documentation course. It includes more content on… Read more »