The future of technical documentation is more about psychology than technology

In the quest to offer better forms of user assistance, most experts in the technical communications profession propose technological solutions: using XML, intelligent and adaptive content etc. to present essentially the same type of guidance as has been provided for the past 20 years. We believe there has been a change in the relationship between… Read more »

Announcing: Trends in Technical Communication Workshop – Advanced Technical Writing Techniques

You’ll find a new training course on our Web site called Trends in Technical Communication Workshop – Advanced Technical Writing Techniques. If you’ve read the technical writing blogs and magazines, you’ll have noticed a growing interest in new approaches to technical communication – asking whether all of the tried-and-tested writing methods from past decades still make… Read more »