Even iPad users search for Help

One of the graphs posted in yesterday’s blog showed the number of people searching for IPad Help. Here is the graph: For a product that “just works”, there is an increasing number people searching the Web for iPad Help. However, part of that increase can be put down to the increasing number of iPad sales:… Read more »

Searching for key words and phrases in training videos – Adventures in media synchronization

One of the limitations of video-based information has been the difficulties for users in finding a particular piece of information in a video. Usually, they have to watch the whole video, or “peck and hunt” to get to the moment containing the information they were searching for. As we’ve mentioned in previous posts, HTML5, an… Read more »

Combining text and video in eLearning – Adventures in media synchronization

As we mentioned in previous posts, HTML5 enables Technical Authors and courseware developers to synchronize different media. One of the key areas where this can be applied is in eLearning, where users are now able to toggle between text-based content and video tutorials. As a consequence, Technical Communicators will need to decide which form of… Read more »

Vacancy – #4120 Technical Author, Gloucestershire. £30K-£35K

Our client is looking to recruit a permanent Technical Author to join its team of writers. You’ll be documenting high-tech engineering equipment, developing operations and maintenance guides (and some training courseware). You need to have experience of authoring in a single source environment, although they will also consider a junior Technical Author, whom they would… Read more »