According to the ITJobswatch Web site, the average salary quoted in vacancies for a Technical Author has risen by 14.83% over the last 12 months. The average salary offered has risen to £40,000, compared to £35,000 for the same period in 2011 and 2010. 90% of jobs offered a salary of more than £27,950. 10% of jobs offered… Read more »
Cherryleaf Blog
How can you tell if it’s only beginners reading your user guides and online Help?
One way of checking to see if only new users are using the technical documentation for a product is to check if there a correlation between the number of users reading the user documentation and the sales of the product. For example, if the product is following the classic “Bell curve”, and users only need… Read more »
Webinar 21 November 2012 – Writing policies and procedures: The most common issues, and how to fix them
We will be hosting a free 60 minute webinar called “Writing policies and procedures: The most common issues, and how to fix them” on Wednesday 21st November. Registration is now open – Register Here Places are limited.
We’re planning to host some webinars. Which topics would you like us to cover?
We’re planning to host some more webinars in the upcoming weeks and months, relating to assisting users and staff, technical communication and developing content. Which topic(s) would you like us to cover? Please let us know. Here is a list of our most recent webinars: The Lean User Guide – Applying Lean Principles in User… Read more »
Even iPad users search for Help
One of the graphs posted in yesterday’s blog showed the number of people searching for IPad Help. Here is the graph: For a product that “just works”, there is an increasing number people searching the Web for iPad Help. However, part of that increase can be put down to the increasing number of iPad sales:… Read more »