You’ll find we’ve added a new training course date on our Web site for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques. It will be held on Monday 22th April.
Cherryleaf Blog
Webinar: Towards an Agile authoring methodology – learning from Lean
Agile programming has grown in popularity and it has led to new challenges for those involved in providing user assistance for those applications. So is it time for technical authors to develop an equivalent method for developing content for these projects? Is it time to develop an “Agile authoring” methodology? Also, if we want to… Read more »
New design models for providing end user Help
Ray Gallon has recently completed a series of webinars looking at new models for providing end user Help (A Cognitive Design for User Assistance). In the third webinar, Ray looked at how people learn today and he suggested a new approach for the future. He used The Common European Framework of Reference for Language‘s description of… Read more »
Technical Authors and the dark art of persuasion
Our latest post for the STC’s blog has been published today – Letter from the UK: The Dark Art of Persuasion. The reason why Science and the dark art of persuasion interested me, was because we’re noticing the techniques of persuasion appearing in some Web-based Help. Indeed, we cover some of these techniques in our advanced… Read more »
Our interview in AccountingWeb – “Don’t be a boring accountant: Lessons from a technical author”
Cherryleaf’s Ellis Pratt was interviewed recently for an article for AccountingWeb called Don’t be a boring accountant: Lessons from a technical author. The article has been published today. It explores what accountants can learn from Technical Authors in how to avoid being seen as boring, whilst still maintaining their credibility. The full article is available… Read more »